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Consumers Abandon Cash, Turning to Contactless & Unattended Payments Amidst the COVID-19 Pandemic

Posted 28 February 2021

Contactless unattended payments, of course, lower the risk of germ transmission. There are, however, a number of additional benefits to Contactless, such as lowered overhead costs, faster transaction speed, reduced labor costs, increased customer satisfaction & retention plus the competitive advantage of Grab & Go. With unattended payments, the costs and burden associated with the collection, transportation and counting of coins are replaced by the convenience of seeing the day’s results on a web portal or mobile app.

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